SPARE PARTS AND REPLACEMENT PARTS

Nobody knows your Guyson blast system like the people who manufactured it, and the primary mission of our dedicated Customer Service team is to ensure the satisfaction of Guyson machine owners by providing factory-direct access to the parts, information and technical support needed by the end-user personnel responsible for the maintenance and up-time performance of our equipment.

We continue to develop a growing library of illustrated bulletins and helpful training and demonstration resources on common maintenance procedures, adjustments and repairs that can be delivered quickly by e-mail. Supplementing the information found in the comprehensive Owner’s Manual provided with each machine, these tools are part of the factory-direct difference in Guyson customer service and support.

In general, we caution Guyson machine owners about reliance upon third-party middlemen and unauthorized distributors who might volunteer to assist with parts or service. They often lack familiarity with automated blasting equipment and subject your purchase of genuine Guyson parts to unnecessary mark-ups, plus they are likely to shrug-off responsibility for errors in diagnosis and attempts at corrective action. We encourage you to deal directly with Guyson and enjoy the level of expertise and service that we are prepared to provide to you.

Guyson stocks and sells at a competitive price a variety of wearable blast machine parts, particularly pressure-blast nozzles, nozzle holders and pressure-blast hose, that are interchangeable with those supplied by other manufacturers. Before you lock-in to purchasing such items from a distributor, it might be worth your while to check our prices and Guyson’s convenient service.

Guyson machine owners can get assistance with factory-original parts and the highest quality of service directly from the factory by calling our Customer Service Hotline, a toll-free telephone call from anywhere in the U.S.A. and Canada:

1-800-633-6677

It is extremely helpful if you are prepared to give the Model and Serial Number of your Guyson machine, when you call. These data are found on the I.D. plate that is permanently attached to each machine and in the Owner’s Manual.

Owners of machinery from Guyson Corporation outside the U.S.A. and Canada can call 518-587-7894, extension 7221 or 7222.

All Guyson machine owners can send a fax to 518-587-7840, use the contact page on this site or send e-mail to custsvc@guyson.com for prompt attention to your requirements.